.page-faq {
  --faq-ink: var(--graphite);
  --faq-soft: var(--rock);
  position: relative;
  display: block;
  background: var(--paper);
  color: var(--faq-ink);
  overflow-x: clip;
}

.page-faq .breadcrumb {
  padding-top: 1.1rem;
  font-size: 0.82rem;
}

.page-faq .breadcrumb-list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  list-style: none;
  margin: 0;
  padding: 0;
  color: var(--faq-soft);
}

.page-faq .breadcrumb-list li + li::before {
  content: "/";
  margin-right: 0.4rem;
  color: var(--edge-strong);
}

.page-faq .breadcrumb-link {
  color: var(--faq-soft);
  text-decoration: none;
  border-bottom: 1px solid transparent;
}

.page-faq .breadcrumb-link:hover {
  color: var(--track-red);
  border-bottom-color: var(--track-red);
}

.page-faq .breadcrumb-current {
  color: var(--faq-ink);
  font-weight: 600;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: 1.5rem 0 3.25rem;
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  right: -18%;
  bottom: -22%;
  width: 95%;
  height: 70%;
  background: repeating-linear-gradient(
    108deg,
    rgba(201, 47, 36, 0.16) 0 2px,
    transparent 2px 26px
  );
  transform: skewY(-6deg);
  pointer-events: none;
}

.page-faq .faq-hero-grid {
  position: relative;
  display: grid;
  gap: 2rem;
}

.page-faq .faq-hero-copy .eyebrow {
  margin-bottom: 0.75rem;
}

.page-faq .faq-hero h1 {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(2.15rem, 8.4vw, 4.3rem);
  line-height: 0.98;
  letter-spacing: -0.01em;
  text-wrap: balance;
}

.page-faq .faq-hero .lede {
  margin: 1.1rem 0 0;
  max-width: 34em;
  font-size: 0.98rem;
  line-height: 1.85;
  color: var(--faq-soft);
}

.page-faq .faq-terms {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  list-style: none;
  margin: 1.4rem 0 0;
  padding: 0;
}

.page-faq .faq-term {
  display: inline-flex;
  align-items: center;
  padding: 0.42rem 0.85rem;
  border: 1px solid var(--edge-strong);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.7);
  color: var(--faq-ink);
  font-size: 0.82rem;
  letter-spacing: 0.02em;
  text-decoration: none;
  transition: color 0.18s ease, border-color 0.18s ease, background 0.18s ease;
}

.page-faq .faq-term:hover,
.page-faq .faq-term:focus-visible {
  color: var(--track-red);
  border-color: var(--track-red);
  background: #fff;
}

.page-faq .faq-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.7rem;
  margin-top: 1.7rem;
}

.page-faq .faq-hero-figure {
  position: relative;
  margin: 0;
  padding: 0.55rem;
  background: #fff;
  border: 1px solid var(--edge-strong);
  box-shadow: 10px 10px 0 rgba(22, 24, 29, 0.08);
}

.page-faq .faq-hero-figure::after {
  content: "";
  position: absolute;
  top: -10px;
  left: 14px;
  width: 48px;
  height: 6px;
  background: var(--track-red);
}

.page-faq .faq-hero-figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 5 / 6;
  object-fit: cover;
  background: var(--silver);
}

.page-faq .faq-hero-figure figcaption {
  padding: 0.55rem 0.2rem 0.1rem;
  font-size: 0.7rem;
  letter-spacing: 0.1em;
  color: var(--faq-soft);
}

/* ---------- 通用章节头 ---------- */
.page-faq .faq-head {
  max-width: 46rem;
}

.page-faq .faq-head h2 {
  margin: 0.55rem 0 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.5rem, 5.2vw, 2.2rem);
  line-height: 1.12;
}

.page-faq .faq-head-lede {
  margin: 0.75rem 0 0;
  font-size: 0.94rem;
  line-height: 1.8;
  color: var(--faq-soft);
}

/* ---------- 分类卡 ---------- */
.page-faq .faq-map {
  padding-top: 0.5rem;
}

.page-faq .faq-cats {
  display: grid;
  gap: 0.8rem;
  list-style: none;
  margin: 1.6rem 0 0;
  padding: 0;
}

.page-faq .faq-cat-link {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  height: 100%;
  padding: 1.15rem 1rem 1.2rem;
  background: #fff;
  border: 1px solid var(--edge);
  text-decoration: none;
  color: inherit;
  overflow: hidden;
  transition: transform 0.2s ease, border-color 0.2s ease;
}

.page-faq .faq-cat-link::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 3px;
  background: var(--track-red);
  transform: scaleX(0.18);
  transform-origin: left;
  transition: transform 0.25s ease;
}

.page-faq .faq-cat-link:hover,
.page-faq .faq-cat-link:focus-visible {
  transform: translateY(-3px);
  border-color: var(--edge-strong);
}

.page-faq .faq-cat-link:hover::before,
.page-faq .faq-cat-link:focus-visible::before {
  transform: scaleX(1);
}

.page-faq .faq-cat-idx {
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.16em;
  color: var(--track-red);
}

.page-faq .faq-cat-title {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.3rem;
  line-height: 1.18;
}

.page-faq .faq-cat-desc {
  font-size: 0.88rem;
  line-height: 1.7;
  color: var(--faq-soft);
}

.page-faq .faq-cat-meta {
  margin-top: auto;
  padding-top: 0.6rem;
  border-top: 1px dashed var(--edge);
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.08em;
  color: var(--moss);
}

/* ---------- 五步刻度 ---------- */
.page-faq .faq-flow .faq-head h2 {
  color: var(--graphite);
}

.page-faq .faq-steps {
  display: grid;
  gap: 0;
  list-style: none;
  margin: 1.7rem 0 0;
  padding: 0;
}

.page-faq .faq-step {
  display: grid;
  grid-template-columns: 2.1rem 1fr;
  gap: 0.75rem;
  padding: 0.9rem 0;
  border-top: 1px solid var(--edge-strong);
}

.page-faq .faq-step:last-child {
  border-bottom: 1px solid var(--edge-strong);
}

.page-faq .faq-step-num {
  font-family: var(--font-mono);
  font-size: 0.82rem;
  letter-spacing: 0.08em;
  color: var(--track-red);
  padding-top: 0.15rem;
}

.page-faq .faq-step-title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.02rem;
  letter-spacing: 0.01em;
}

.page-faq .faq-step-desc {
  margin: 0.25rem 0 0;
  font-size: 0.85rem;
  line-height: 1.7;
  color: var(--faq-soft);
}

/* ---------- 索引 + 问答组 ---------- */
.page-faq .faq-answers {
  padding-top: 2.25rem;
}

.page-faq .faq-split {
  display: grid;
  gap: 1.75rem;
}

.page-faq .faq-index {
  padding: 1rem 1rem 1.1rem;
  background: #fff;
  border: 1px solid var(--edge);
  border-left: 3px solid var(--track-red);
}

.page-faq .faq-index-key {
  margin: 0 0 0.7rem;
  font-family: var(--font-mono);
  font-size: 0.68rem;
  letter-spacing: 0.18em;
  color: var(--faq-soft);
}

.page-faq .faq-index-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.15rem;
}

.page-faq .faq-index-link {
  display: flex;
  align-items: baseline;
  gap: 0.55rem;
  padding: 0.5rem 0;
  border-bottom: 1px dashed var(--edge);
  color: var(--faq-ink);
  font-size: 0.9rem;
  text-decoration: none;
  transition: color 0.16s ease, padding-left 0.16s ease;
}

.page-faq .faq-index-link:hover,
.page-faq .faq-index-link:focus-visible {
  color: var(--track-red);
  padding-left: 0.25rem;
}

.page-faq .faq-index-num {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  color: var(--track-red);
}

.page-faq .faq-index-note {
  margin: 0.9rem 0 0;
  font-size: 0.8rem;
  line-height: 1.7;
  color: var(--faq-soft);
}

.page-faq .faq-index-note a {
  color: var(--track-red);
  text-decoration: none;
  border-bottom: 1px solid rgba(201, 47, 36, 0.4);
}

.page-faq .faq-group {
  scroll-margin-top: 6rem;
  margin-bottom: 2.5rem;
}

.page-faq .faq-group:last-child {
  margin-bottom: 0;
}

.page-faq .faq-group-head {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.35rem 0.7rem;
  padding-bottom: 0.75rem;
  border-bottom: 2px solid var(--graphite);
}

.page-faq .faq-group-idx {
  font-family: var(--font-mono);
  font-size: 0.85rem;
  letter-spacing: 0.12em;
  color: var(--track-red);
  padding-top: 0.4rem;
}

.page-faq .faq-group-head h2 {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.35rem, 4.6vw, 1.85rem);
  line-height: 1.16;
}

.page-faq .faq-group-lede {
  grid-column: 1 / -1;
  margin: 0.1rem 0 0;
  font-size: 0.88rem;
  line-height: 1.75;
  color: var(--faq-soft);
}

.page-faq .faq-figure {
  margin: 1.1rem 0 0.4rem;
  padding: 0.45rem;
  background: var(--night);
  border: 1px solid var(--edge-strong);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

.page-faq .faq-figure figcaption {
  padding: 0.5rem 0.25rem 0.15rem;
  font-family: var(--font-mono);
  font-size: 0.68rem;
  letter-spacing: 0.1em;
  color: rgba(244, 239, 231, 0.72);
}

.page-faq .qa {
  border-bottom: 1px solid var(--edge);
}

.page-faq .qa summary {
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 0.65rem;
  align-items: start;
  padding: 0.95rem 0;
  list-style: none;
  cursor: pointer;
  transition: color 0.16s ease;
}

.page-faq .qa summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa summary:hover,
.page-faq .qa summary:focus-visible {
  color: var(--track-red);
}

.page-faq .qa summary:focus-visible {
  outline: 2px solid var(--neon);
  outline-offset: 2px;
}

.page-faq .qa-num {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  letter-spacing: 0.06em;
  color: var(--rock);
  padding-top: 0.28rem;
}

.page-faq .qa-q-text {
  font-size: 0.97rem;
  font-weight: 600;
  line-height: 1.55;
}

.page-faq .qa-toggle {
  position: relative;
  width: 0.95rem;
  height: 0.95rem;
  margin-top: 0.35rem;
  flex: none;
}

.page-faq .qa-toggle::before,
.page-faq .qa-toggle::after {
  content: "";
  position: absolute;
  background: var(--track-red);
  transition: transform 0.22s ease, opacity 0.22s ease;
}

.page-faq .qa-toggle::before {
  top: 50%;
  left: 0;
  width: 100%;
  height: 2px;
  transform: translateY(-50%);
}

.page-faq .qa-toggle::after {
  left: 50%;
  top: 0;
  width: 2px;
  height: 100%;
  transform: translateX(-50%);
}

.page-faq .qa[open] .qa-toggle::after {
  transform: translateX(-50%) scaleY(0);
  opacity: 0;
}

.page-faq .qa[open] summary {
  color: var(--track-red);
}

.page-faq .qa-a {
  padding: 0 0 1.1rem 2.35rem;
  font-size: 0.9rem;
  line-height: 1.85;
  color: var(--graphite);
}

.page-faq .qa-a p {
  margin: 0;
}

.page-faq .qa-a a {
  color: var(--track-red);
  text-decoration: none;
  border-bottom: 1px solid rgba(201, 47, 36, 0.45);
}

.page-faq .qa-a a:hover {
  border-bottom-color: var(--track-red);
}

/* ---------- 人工协助面板 ---------- */
.page-faq .faq-help {
  position: relative;
  background:
    repeating-linear-gradient(
      112deg,
      rgba(244, 239, 231, 0.05) 0 2px,
      transparent 2px 22px
    ),
    var(--night);
  color: var(--paper);
  padding-bottom: 3.5rem;
}

.page-faq .faq-help-grid {
  display: grid;
  gap: 1.75rem;
  padding-top: 0.5rem;
}

.page-faq .faq-eyebrow-light {
  color: var(--neon);
}

.page-faq .faq-help h2 {
  margin: 0.6rem 0 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.55rem, 5.4vw, 2.35rem);
  line-height: 1.1;
  color: var(--paper);
}

.page-faq .faq-help-lede {
  margin: 0.85rem 0 1.35rem;
  max-width: 32em;
  font-size: 0.92rem;
  line-height: 1.85;
  color: rgba(244, 239, 231, 0.78);
}

.page-faq .faq-contact-list {
  margin: 0;
  padding: 1.1rem 1rem;
  border: 1px solid rgba(244, 239, 231, 0.24);
  background: rgba(244, 239, 231, 0.05);
  display: grid;
  gap: 0.9rem;
}

.page-faq .faq-contact-row {
  display: grid;
  gap: 0.25rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px dashed rgba(244, 239, 231, 0.18);
}

.page-faq .faq-contact-row:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.page-faq .faq-contact-key {
  font-family: var(--font-mono);
  font-size: 0.68rem;
  letter-spacing: 0.16em;
  color: var(--volt);
}

.page-faq .faq-contact-val {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.7;
  color: var(--paper);
  word-break: break-word;
}

/* ---------- 响应式 ---------- */
@media (min-width: 40rem) {
  .page-faq .faq-cats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-hero {
    padding: 2rem 0 3.75rem;
  }
}

@media (min-width: 56rem) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.12fr) minmax(0, 0.88fr);
    align-items: center;
    gap: 2.75rem;
  }

  .page-faq .faq-hero-figure {
    transform: rotate(-1.4deg) translateY(0.5rem);
  }

  .page-faq .faq-steps {
    grid-template-columns: repeat(5, minmax(0, 1fr));
  }

  .page-faq .faq-step {
    grid-template-columns: 1fr;
    gap: 0.35rem;
    padding: 1rem 0.9rem 1.1rem 0;
  }

  .page-faq .faq-step:last-child {
    border-bottom: 0;
  }

  .page-faq .faq-help-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    align-items: center;
    gap: 2.75rem;
  }
}

@media (min-width: 62rem) {
  .page-faq .faq-split {
    grid-template-columns: minmax(190px, 232px) minmax(0, 1fr);
    gap: 3rem;
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 6.5rem;
  }

  .page-faq .faq-cats {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .qa-a {
    padding-left: 2.9rem;
    max-width: 46em;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-term,
  .page-faq .faq-cat-link,
  .page-faq .faq-cat-link::before,
  .page-faq .faq-index-link,
  .page-faq .qa-toggle::before,
  .page-faq .qa-toggle::after {
    transition: none;
  }

  .page-faq .faq-cat-link:hover,
  .page-faq .faq-cat-link:focus-visible {
    transform: none;
  }
}
<<<PAGE_CSS_END>>>